- Extended service hours, Monday thru Friday 7:30 AM-9:00 PM and Saturday from 8:00 AM-3:00 PM.
- 22 service bays for quick turnaround time
- 5 Toyota master technicians (highest level of training a Toyota technician can achieve)
- 150 years combined Toyota technician experience
- Complimentary Multi-Point inspection with every visit
- Appointments available via phone and internet
- Free shuttle service to and from work or home
- Comfortable waiting area with bottled water, coffee, big screen TV, and wireless internet
How will I know if my care is in the recall?
Toyota will be sending out official notices to customers who are part of the recall, but if you want to check the status of your vehicle, please call us at 336.885.9016.
Which models are affected by the sticky accelerator pedal recall/stop sale?
Certain 2009-2010 RAV4,
Certain 2009-2010 Corolla,
2009-2010 Matrix,
2005-2010 Avalon,
Certain 2007-2010 Camry,
Certain 2010 Highlander,
2007-2010 Tundra,
2008-2010 Sequoia
Highlander hybrids and Camry hybrids are not affected by this action and will remain for sale.
Further, Camry, RAV 4, Corolla and Highlander vehicles with VINs that begin with "J" are not affected.
What is a “VIN” and how do I find it on my automobile?
A Vehicle Identification Number (VIN) is a 17-character sequence of numbers and letters that is used by the automobile industry to uniquely identify motor vehicles. It can be viewed through the windshield on the driver’s side at the front of the dashboard.
What is the solution Toyota announced to fix sticking accelerator pedals?
Toyota’s engineers have developed and rigorously tested a solution that is both effective and simple. A precision-cut steel reinforcement bar will be installed into the accelerator pedal assembly, thereby eliminating the excess friction that has caused pedals to stick in rare instances.
When will the reinforcement repair parts be available for dealer inventories?
Vann York Toyota has parts available now.
When can I get my vehicle fixed?
Vann York Toyota is now servicing affected vehicles. We have specialists available to answer your recall questions and schedule an appointment. Please dial 336.885.9016 and ask for a recall specialist. We are strongly recommend that you contact our service department before coming in.
Is the repair covered by warranty? Will drivers have to pay any money out of pocket for this work?
Toyota will cover all repair costs associated with this work.
How long will these repairs take?
Depending on your vehicle the repair can take from 30 minutes to 3 hours.
Does the reinforced pedal feel any different?
Drivers should not notice any change in the feel of the pedal.
What if I am also affected by the floor mat recall? Which will be addressed first?
We are working to coordinate the pedal entrapment and the sticking pedal recalls minimizing the number of customers who will have to have two service visits.
To access additional Toyota recall information click here
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